Arts Center Tickets

How to Purchase Tickets

The ECC Arts Center will suspend all ticket sales effective December 1. We will resume sales by February 15, 2021.

The ticket software industry changed abruptly and dramatically during the COVID pandemic, which forced us to change our ticketing system. This conversion time allows us to implement the necessary technical changes and staff training on the new system to create an improved sales process and continue our reliable service to you.

This will have no impact on any current tickets you hold. Your tickets are still reserved, and there should be no further disruption of service to you. We appreciate your continued loyalty to us and look forward to when we can gather again as a community for live performances.

If you have any questions, please email us at artscenter@elgin.edu.


Arts Center Box Office

You can also purchase tickets by visiting in person or calling us directly. Cash, check made payable to Elgin Community College, and major credit cards are accepted.

Building H, Room H143.03
847-622-0300
artscenter@elgin.edu

The ECC Arts Center Box Office is located in Building H on ECC's Spartan Drive Campus at 1700 Spartan Drive, Elgin, IL 60123.

Need to Know Details


The below policies apply to the ECC Arts Center produced events. External parties renting venues or services from the ECC Arts Center may have different policies. To inquire about your specific event, please call the ECC Arts Center box office at 847-622-0300.

Ticket Prices & Fees

Prices vary for each event. Senior and student rates apply where applicable. A $2 facility fee is added to each ticket. The facility fee defrays the costs of building security and maintenance. A $5 per order handling fee is assessed to all internet and phone orders. (The $5 fee is not charged to in-person orders.)

Refund and Exchanges

All ticket purchases are non-refundable. Ticket exchanges are allowed for some but not all performances if requested at least 48 hours before the purchased performance. Please call the ECC Arts Center box office at 847-622-0300 during office hours to see if your performance tickets may be exchanged.

Group Ticket Sales

Plan your group outing at the ECC Arts Center! Discounted ticket prices are available to various events for groups of 10 or more.

Questions?

Visit our patrons FAQ or call our box office at 847-622-0300.

 

ECC Arts Center Ticket Sales

The ECC Arts Center will suspend all ticket sales effective December 1st and will resume sales by February 15, 2021.

The ticket software industry changed abruptly and dramatically during the COVID-19 pandemic, which forced us to change our ticketing system. This conversion time allows us to implement the necessary technical changes and staff training on the new system to create an improved sales process and continue our reliable service to you.

This will have no impact on any current tickets you hold. Your tickets are still reserved, and there should be no further disruption of service to you. We appreciate your continued loyalty to us and look forward to when we can gather again as a community for live performances.

If you have any questions, please email us at artscenter@elgin.edu.


2020-2021 Season Updates

The below update applies to the ECC Arts Center’s CenterStage roster of touring artists and ECC Theatre's performance of As You Like It. The statuses of other ECC performance ensemble events, in-residence ensemble events, and rental events scheduled for or typically held in the fall of 2020 are still being assessed.


CenterStage Updates

After much discussion, both internally and with our scheduled touring artists, the ECC Arts Center has made the decision to postpone our 2020 CenterStage season to 2021. This decision was not made lightly and takes into consideration a number of factors, including the current difficulty surrounding artists’ tour logistics; making our large theatres available for potential classroom use while there is a need to maintain social distance; and, foremost, the health and safety of our performers, audiences, and community.

We would like to express our gratitude to both our CenterStage artists and their management teams for working with us to reschedule performance dates. Rescheduled dates and guidance for ticket buyers is included at the end of this update.

Our guiding mission for the last 10 years has been to “Do Art Differently.” We remain committed to creating unique and surprising art experiences within our community. However, during this time, when it has become more difficult to make and experience the performance, we’re now being guided by the words “Make Art Always.”

Art has been an integral source of connection, community, inspiration, relief, and hope throughout human history. We are committed to making art for you and with you in the days to come.

We are currently curating and crafting a “Make Art Always” digital performance season. This virtual season will present exclusive content from both professional performers as well as community/student artists and ensembles. We’ll also be asking for feedback and inviting you to make art with us throughout this process—because, as a community arts center, our art is for you.

Updates on the Arts Center’s season schedule (both virtual and in-house) will continue to be posted to this page and the Arts Center’s Facebook page.


Event Updates

The below events include CenterStage performances and ECC Theatre's fall production of As You Like It. Questions can be directed to artscenter@elgin.edu


Remote Box Office Service

  • In order to control call volume and ensure that all patrons are communicated effectively, the Arts Center staff will be contacting ticket buyers by phone in phases. The current call schedule is below: 
    • Ticket buyers for John Sebastian, Hyprov, As You Like It, Sarah Vowell, Graham Nash, and Max Weinberg's Jukebox have already been contacted. If you have tickets to any of these events and have not spoken to our Remote Box Office, please email artscenter@elgin.edu
  • Ticket buyers will be offered the option of transferring their tickets to the new date, refunding their ticket purchase, or donating their ticket purchase back to the ECC Arts Center.
  • Remote Box Office Hours are Saturdays, Mondays, and Wednesdays 12-5 p.m. as well as by appointment. Our staff will provide instructions on setting up an appointment when they make their initial call. Please make sure that you check your voice mail messages as the box office will be calling from ECC-issued cell phones rather than the typical box office phone number.

Still have questions?

Email us at artscenter@elgin.edu. For updates on ECC classes and other college decisions related to COVID-19, visit Campus Central.